Important: We are aware of an issue affecting My Account logins and password resets on mobile devices. Where possible, please use a laptop or desktop computer when logging in or resetting your password.
If you do not have access to a laptop or desktop computer, you can also try:
- Turning your phone to landscape mode
- Using your mobile browser's 'Desktop Site' or Desktop Mode' option
We apologise for any inconvenience and are working to resolve the issue.
My Account
Login to manage your:
- council tax account
- housing benefit and council tax support
- parking permit applications
- track progress of your requests made via My Account
Services
You don't need to login for the following services:
- Pay for it e.g. council tax
- Apply for it
- Report it
- Email newsletters
- Register to vote on GOV.UK website
Other secure accounts
You need a separate login account to use each service:
- Housing applications and rent accounts
- Parent services login (school admissions, meals and 2 year-olds' childcare)
- Library services login
- Planning and licensing login (comment on open applications)
- Consultations and petitions